- To get a good result from your enquiry please provide specific details of the problem that you need to solve. In writing to reduce ambiguity and uncertainty.
- Send Enquiry,
attaching any relevant diagrams and documents.
- All information you send us will be handled in confidence.
- In support of that, our email server always offers to use TLS (transport layer security), and it's authenticated.
We also provide certificate and public-key files to allow you to encrypt your email content. Details below.
- Always take a screenshot of a problem in case it turns out to be not easy to reproduce.
- To help us provide an effective response please include specific details of the problem, or what we should do to observe it, or both.
- Send Support Request,
attaching any relevant screenshots and information.